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A question? Write to us.
A real person replies, in English, within 24 hours, Monday to Friday.
By e-mail
support@mereloft.com
If it's about an order, include the order number: we'll get back to you faster.
Frequently asked questions
- Which size should I choose? UK bed sizes and our duvet sizes, side by side.
- Delivery: dispatched within 48 hours, delivered in 8 to 12 working days, tracked. Free over £55.
- 60-night trial: if the duvet isn't right for you, send us a photo and we'll refund you without asking you to send it back.
- Your 14-day right to cancel and our terms and conditions.
Who we are
Mereloft is a trading name of SCALYTIX LTD, registered in England and Wales, company no. 17493259. Registered office: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Please don't send anything to this address: e-mail us first.